State Farm® Insurance Agent Gayla Parks

"Friendly, professional, and responsive!"

"High then over rate with office staff makes you wonder if something can be wrong. Can't get a straight answer. Been with these people over 30 years...no compassion."

"Kasey provided me with excellent customer service and answered all of my questions."

"State Farm you guys are the best especially my personal agent Mr. Bob Elliott very knowledgeable about the insurance industry he made picking my policy and this company my best choice from paying my policy to general information helping with the best coverage you are totally amazing to do business with make me feel like family keep up the awesome work Bob!!!! Ms. Kasey Gillis you were such a sweetheart thanks for for your time and effort with assisting me another great State Farm agent you are amazing very knowledgeable as well thanks a million looking forward to you assisting me in the future by the way great personality as well"

"Thanks to James Kuenzer at State Farm office on Apalachee Parkway in Tallahassee Florida in the office of Gayla Parks. James recently helped me make some major changes in my homeowners, auto, life policies. James was professional, efficient, and had superb product knowledge. He did all this while being kind and friendly."

"I’ve been working Mrs. Linda on both my car insurance and life insurance and I want to say that she has the best personality to work with. She takes time and patience with you to make sure that you understand the terms of your agreement. I appreciate you for everything you do. Love you Ma Linda"

"Kasey provided excellent customer service and it is sincerely appreciated!"

"Very nice knows there job very well been a great help"

"I had the wonderful pleasure of working with Kasey G. and I can’t say enough good things about her. I called the office to get information about adding a vehicle to my policy for my son. I previously spoke with someone in the customer service office over the weekend and was quoted an extremely large increase. Kasey was so helpful and found every discount we qualified for bringing the total down tremendously. She was very informative, explained things thoroughly and followed through when she said she would. Thank you Kasey for making the process stress free and helping to get my son on the road in his first car."

"Kasey made it easy to update my policy with a new car."

"I received helpful updates today from Kasey Gillis at Gayla Parks State Farm before our annual home policy renewal. Kasey also answered several questions without delay. Greatly appreciate getting accurate information with no delays."

"Excellent"

"Kasey Gillis worked to get some vital documents for me and made sure I had received them by email before leaving the call. Great service."

"I can't imagine anyone purchasing insurance from another company! My bank had me scrambling for information, and threatening me for already provided docs..and I was in tears! If Kasey at State Farm hadn't provided such extraordinary customer service, premium coverage and REAL AGENTS, (like Kasey ❤️), I would be suffering a panic attack! As a fully disabled individual, I need folks who make me feel safe and appreciated...who take the time and care to make sure my needs are met! My policy reflects those needs...and I feel "protected". Thank you for making sure this "queenager" can sleep peacefully each night!"

"Highly recommend Gayla Parks. I have been dealing with her for years and always find her and her team to be most helpful, especially her office manager Rebecca Elliott. Rebecca is professional, extremely personable, knowledgable, and superbly efficient. In short, a pleasure to do business with!!"

"Linda was excellent she was very professional and knowledgeable of all the insurance coverage that I needed she even took the initiative to do research to make sure I have the right coverage of insurance. She is a very awesome agent, and I will refer her to any of my family members and friends."

"Rebecca is awesom"

"Rebecca Elliott at the Gayla Parks Agency has provided superior service for years. She is professional and consistent in her high quality approach to insurance. Just today, September 17, 2024, I had to transfer insurance from one car to a newer car. Ms. Elliott quickly handled the switch over the phone, provided me some wisdom about how insurance works when buying a car, and she saved me $20.00 in the switch. I am most grateful."

"I have had the opportunity to interact with 3 or 4 people at the Gayla Parks agency. Most often it has been with Rebecca. They have all played a part in me obtaining and maintaining my insurance coverage—and 100% of the time I have a smile on my face at the end of the call or visit. Rebecca always goes far beyond the call of duty. I highly recommend that you contact them to explore ways they can help you. 5 stars all the way!!!"

"I've been using gayla parks for a while now. Very happy with the service. The team is always helpful and kind."

"Rebecca provided me with excellent customer service."

"Thank you Rebecca Elliot for excellent service and support. I appreciate your professionalism, and that of the Gayla Parks State Farm Office!"

"Kasey was prompt and helpful!"

"Rebecca and Kasey have been a big help with my car insurance process. I am a new driver so everything is foreign to me, but they have made the process great."

"I called State Farm today 9/5/24 and talked to Kacey about my upcoming auto insurance renewal. Now that I am 84 years old, my insurance coverage is rather high. Kacey was very patient and kind helping to answer a lot of questions I had. Now I can make some changes in my policy and feel comfortable about it. Thank you Kacey Gillis. You were awesome!! 🙏"