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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keyana Reneecia

May 15, 2026

5  out of  5
rating by Keyana Reneecia
"Aanyah was a great help in assisting and providing me with the necessary information I needed to obtain the specific insurance I was looking for. With every phone call, she presented herself in a professional manner and she was very helpful when it came to answering any questions or concerns I had."
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Antoinette “A”

May 15, 2026

5  out of  5
rating by Antoinette “A”
"My experience with State Farm Insurance was outstanding, thanks to excellent customer service. I called to add another vehicle to my policy. Aanyah helped me, and she was friendly and professional. She went above and beyond to assist. It's rare these days to call a business and receive such great customer service. Aanyah, thank you for the State Farm Gayla Parks experience. I'm truly grateful for the time you took to explain my car insurance options. You made this process simple."
We responded:
"Hi A! Thank you for the kind words about Aanyah. Customer service is very important to her and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
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Daniel Lee

May 13, 2026

5  out of  5
rating by Daniel Lee
"I had a great experience working with Kasey. She was professional and knowledgeable and took the time to review my options carefully. Most importantly, she helped me save money on my car insurance while still making sure I had the right coverage. Highly recommend!"
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Juan plenge

May 12, 2026

5  out of  5
rating by Juan plenge
"Linda has always been an amazing agent and goes above and beyond to make sure she builds a valuable relationship with her clients, I have a true and deep respect for her and the way she works, thank you Linda"
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MW Moody

May 12, 2026

5  out of  5
rating by MW Moody
"Customer service is still alive and thriving. Linda was very easy to talk to and sooooo very helpful. What a great asset to State Farm. This is an addendum to my review. I can’t say enough about the Customer Service at State Farm insurance. Linda was positive, friendly, knowledgeable and took great initiative to inform me about my life insurance policy that I had no clue about. She even took the time to give me a follow up call to find out how things went when I shared the information with my husband.Thank you so much Linda."
We responded:
"Hi Mildred- I'm very thrilled to hear that Linda took care of everything you needed. Customer care is very important to me and our team, happy to hear you found our team helpful! We are here for whatever you need! - Gayla"
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peggy elrod

May 12, 2026

5  out of  5
rating by peggy elrod
"Great help Kacey. Caring and kind in explaining my Hospital Confinement Indemnity Policy. Thank You very much."
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Barry Metayer

May 11, 2026

5  out of  5
rating by Barry Metayer
"Kasey Auston: She’s the best🔥🔥🔥"
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V Howell

May 11, 2026

5  out of  5
rating by V Howell
"Ms. Auston was a pleasure to work with! So glad I decided to switch back to State Farm!"
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Donna Rudd

May 11, 2026

5  out of  5
rating by Donna Rudd
"Rebecca was very helpful, responsive and courteous! Great customer service"
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Mildred Courtney

May 7, 2026

5  out of  5
rating by Mildred Courtney
"Kasey was a joy to speak to. She was able to answer all my questions and helped me switch insurance between vehicles."
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Gregory Ransom

May 7, 2026

5  out of  5
rating by Gregory Ransom
"Rebecca was very helpful with figuring out my bill."
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Gloria W

May 6, 2026

5  out of  5
rating by Gloria W
"Daija was such a pleasure to work with in getting the best rates, helping me get same coverage for less than half of my current policy (now my previous). Thanks again, Daija."
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Kellen Hicks

May 6, 2026

5  out of  5
rating by Kellen Hicks
"Linda was very easy to work with getting quotes and explaining coverage especially as a first timer. Would recommend in a heartbeat!"
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Nicole Nunez

April 30, 2026

5  out of  5
rating by Nicole Nunez
"Very nice and customer service is very on point helped me out and got it done."
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Roosevelt Rogers, III

April 30, 2026

5  out of  5
rating by Roosevelt Rogers, III
"Aanyah K. was very pleasant and went the extra mile to assist with a payment processing concern I was having. Gayla Parks and staff have been amazing for nearly 30 years for my family!"
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Sharon Oberlin

April 29, 2026

5  out of  5
rating by Sharon Oberlin
"Kasey was very professional and polite. She made my day better- so happy to have worked with her on my insurance."
We responded:
"Hey Sharon! Kasey takes customer service very seriously, and it is her top priority to make sure everything is explained and taken care for you. I'm so glad you were happy with her service. Please reach out to us if you need anything at all. Thanks! - Gayla"
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Anne Hargrove

April 27, 2026

5  out of  5
rating by Anne Hargrove
"Kasey answered my query with expediency, which was greatly appreciated. Thank you Kasey."
We responded:
"Thank you for the sweet feedback, Anne! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Emma Harrell

April 27, 2026

5  out of  5
rating by Emma Harrell
"Ms.Aanyah Kendrick, is a very nice and helpful sale representative, very acknowledge and polite! Thank you so much Aanyah for your help."
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Christ is lord

April 23, 2026

5  out of  5
rating by Christ is lord
"Mr Julian took care of me so well and was very caring and trying to help me get the best things that I needed and made sure we are covered."
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Susan Dornbush Howard

April 22, 2026

5  out of  5
rating by Susan Dornbush Howard
"I can't imagine anyone purchasing insurance from another company! With my bank has me scrambling for information, and threatening me for already provided docs..and I was in tears! If Kasey at State Farm hadn't provided such extraordinary customer service, premium coverage and REAL AGENTS, (like Kasey ❤️), I would be suffering a panic attack! As a fully disabled individual, I need folks who make me feel safe and appreciated...who take the time and care to make sure my needs are met! My policy reflects those needs...and I feel "protected". Thank you for making sure this "queenager" can sleep peacefully each night! I have asked if it is okay to add to my list...I wanted to thank Bob and Kasey for their recent assistance. I am getting ready to make a cripples dream come true. A camper made just for folks like me...a chance to live a bit on life's new terms. THANK YOU FOR HELPING. Couldn't have done this alone! I will be road ready and safe, due my FANTASTIC STATE FARM TEAM!"
We responded:
"Hi Susan! I'm glad to hear that your interactions with Kasey have gone well. It's important to her to provide great service. If you need anything, please reach out to us. - Thanks, Gayla"
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ReGina Morrison

April 22, 2026

5  out of  5
rating by ReGina Morrison
"Rebecca has helped me for years. She’s polite, stays engaged, and eagerly answers any questions that I might have."
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James Blount

April 20, 2026

5  out of  5
rating by James Blount
"Aanyah was the best and so helpful! She was great to work with!"
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Silas Lewis

April 17, 2026

5  out of  5
rating by Silas Lewis
"Very Helpful, very nice Young Lady🤝🫡"
We responded:
"Hi Silas! Thank you so much leaving us a 5-star review. We appreciate you. If you have any questions, please feel free to reach out to us. Thanks! - Gayla"
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Freedom Dawgs

April 15, 2026

5  out of  5
rating by Freedom Dawgs
"Rebecca is awesome and a pleasure to deal with. Great service deserves to be commended."
We responded:
"Hi Freedom Dawgs! I'm so happy to hear that Rebecca provided you with great service and was a pleasure to work with. We are here for whatever questions you may have. Please do not hesitate to reach out to us. Thanks! - Gayla"
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Dorethea Favors

April 15, 2026

5  out of  5
rating by Dorethea Favors
"Kasey Auston was able to assist me with obtaining car insurance and a whole life policy. She was very knowledgeable, helpful and patient. I really appreciate all of her assistance. What a great agent."
We responded:
"Hi Dorethea - I'm happy to hear that Kasey assisted you with obtaining not only car insurance but also a life policy. I'm glad she was knowledgeable and helpful to you. We are here for whatever you need! Thanks! - Gayla"