State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Baker
August 22, 2025
5
out of
5
rating by Susan Baker
"Kasey was very helpful and efficient. I have interacted with her several times, and she is consistently professional and knowledgeable."
We responded:
"Hi Susan! I'm over the moon to hear that Kasey took care of all your needs. Great customer service is so important to Kasey and our entire team. We are here for you, every step of the way. Please reach out if you have any questions. Thanks! - Gayla"
Rob Kral
August 21, 2025
5
out of
5
rating by Rob Kral
"Sommer at State Farm was fantastic to work with! She was super helpful and friendly throughout the whole process of setting up my son’s rental insurance at FSU. She made everything simple and stress-free, and I really appreciated how easy she was to communicate with. Couldn’t have asked for a better experience—highly recommend working with her!"
We responded:
"Hi Rob! I'm so glad to hear that Sommer took care of all your needs. I love that she made it simple and stress free for you. Please reach out to us if you need anything at all. Thanks! - Gayla"
Jon Hall
August 19, 2025
5
out of
5
rating by Jon Hall
"Rebecca provided fantastic service, answered all my questions, and made the process of sorting out insurance a pleasant experience!"
We responded:
"Hi Jon! I'm very thrilled to hear that Rebecca took care of everything you needed. Customer care is very important to me and our team, happy to hear you found our team helpful! We are here for whatever you need! - Gayla"
Cheryl Montgomery
August 19, 2025
5
out of
5
rating by Cheryl Montgomery
"Rebecca was wonderful! She explained things clearly and quickly got my insurance policies switched to Florida."
We responded:
"Hi Cheryl! Thank you very much for your kind words about Rebecca. Customer service is very important to her and our entire team. Please reach out to us if you need anything at all. Thanks! - Gayla"
Peter Tournay
August 15, 2025
5
out of
5
rating by Peter Tournay
"I just wanted to give Kasey five stars for helping me out tremendously.."
We responded:
"Thank you for the sweet feedback, Peter! I'm thrilled to hear you have had a positive experience working with Jimmy. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Ruth Sanon
August 13, 2025
5
out of
5
rating by Ruth Sanon
"I only have positive remarks from my recent encounter with Ms. Kasey Gillis. During my recent encounter with Ms. Gillis, she was professional, competent, friendly, and very helpful. I called the office with some expressed frustration and she was easily able to provide her guidance and expertise to relieve my stress. With her support, I was able to get the right amount of coverage and savings of over $100. She truly advocates for her clients and goes above and beyond to maintain satisfaction. I highly recommend her services and enjoyed conducting business with her, today."
We responded:
"Hey Ruth! Thank you for taking the time to write a 5 star review about our team & especially Kasey. We really appreciate your business and want you know we are here for whatever you need! Don't hesitate to reach out to us. Thanks! - Gayla"
Joshua Cummings
August 13, 2025
5
out of
5
rating by Joshua Cummings
"Kasey was so patient and helpful!"
We responded:
"Hi Joshua! Thank you for your kind words about Kasey. We take customer service very seriously as a whole team. Please do not hesitate to reach out to us with any questions or concerns. Thanks! - Gayla"
Megan Chrisler
August 12, 2025
5
out of
5
rating by Megan Chrisler
"My husband and I initially had some delays in getting our auto and renters insurance transferred between states, but we made an impromptu stop at the office and got great service from Kasey. She was very thorough, explained all the coverage options, and was super friendly! We were glad we made the stop."
We responded:
"Hey Megan! Thank you SO much for your 5- star review! I'm glad to hear that Kasey provided you with great service, and explained all your coverage options. We are here for whatever questions you may have! Thanks- Gayla!"
Mike Logan
August 12, 2025
5
out of
5
rating by Mike Logan
"Very nice understanding and down to earth"
We responded:
"Hi Mike! Thank you SO much for your kind words. We are here for whatever you need, every step of the way! Thanks! - Gayla"
Darsheet patel
August 4, 2025
5
out of
5
rating by Darsheet patel
"5 stars to Mrs. Linda Box Also a BIG Thank You for all her expertise in answering and helping me with my autos ans home insurance."
We responded:
"Hi Darsheet! I'm very glad to hear that Linda answered all your questions and helped you get auto and home insurance. We are here for whatever you need questions you may have. Don't hesitate to reach out. Thanks! - Gayla"
Jason Hamm Jr.
August 1, 2025
5
out of
5
rating by Jason Hamm Jr.
"Great customer service!!! Could not thank Ms. Box enough she was an amazing help!!!"
We responded:
"Hi Jason! Thank you very much for your kind words. Customer service is very important to Linda and our entire team. Please reach out to us if you need anything at all. Thanks! - Gayla"
Marilyn Plummer
July 30, 2025
5
out of
5
rating by Marilyn Plummer
"Rebecca Elliott was very helpful and professional."
We responded:
"Hi Marilyn! Thank you for your kind words about Rebecca, Her goal is to make sure you walk away happy, and fully informed. We are here for whatever you may need. Don't hesitate to reach out to us with any questions you have. Thanks! - Gayla"
Magaly Moreno
July 30, 2025
5
out of
5
rating by Magaly Moreno
"Rebecca was quick to pick up the phone and answer all my calls. Great customer service!!"
We responded:
"Hi Magaly! I'm very thrilled to hear that Rebecca took care of everything you needed. Customer care is very important to me and our team, happy to hear you found our team helpful! We are here for whatever you need! - Gayla"
Taylor Robinson
July 30, 2025
5
out of
5
rating by Taylor Robinson
"Rebecca Elliot has been such an amazing help with everything that I’ve had going on with my business and insurance. She’s so quick to hop on the phone and solve my issues and then follow up multiple times just to be sure that I have everything I need. I can tell she truly loves her job and wow, is is she good at it!! Give this girl a raise!!"
We responded:
"Hi Taylor! Thank you so much for your kind words. We really appreciate you taking the time to give us a 5-star review. We care about our customers so deeply. I'm happy to hear that Rebecca took care of all your needs! Thanks. - Gayla"
Nate Richbourg
July 29, 2025
5
out of
5
rating by Nate Richbourg
"Rebecca provided excellent customer service!"
We responded:
"Hey Nate! Thank you so much for taking the time to leave a 5 star review! Please do not hesitate to reach out if you have any questions or concerns. We are here to help! - Gayla"
Alicia James
July 29, 2025
5
out of
5
rating by Alicia James
"Linda Box at State Farm was highly recommended for her personalized care and expertise in securing a new insurance policy tailored to the client's needs. She provided clear explanations and excellent coverage options, making the process stress-free and seamless."
We responded:
"Hi Alicia! Thank you for your kind words about Linda. Her goal is to make sure you walk away happy, and fully informed. We are here for whatever you may need. Don't hesitate to reach out to us with any questions you have. Thanks! - Gayla"
michele cook
July 28, 2025
5
out of
5
rating by michele cook
"I have had the absolute pleasure of working with Ms. Linda Box. She's very attentive, knowledgeable and helpful. I'm so happy I switched my insurance needs to State Farm, specifically Linda!"
We responded:
"Hi Michele! Thank you so much for your kind words. We really appreciate you taking the time to give us a 5 star review. We care about our customers so deeply. I'm happy to hear that Linda took care of all your needs! Thanks. - Gayla"
Anthony Kuhns
July 25, 2025
5
out of
5
rating by Anthony Kuhns
"Friendly, professional, and responsive! Cameron walked me through my options and we arrived at the best coverage for me."
We responded:
"Hi Anthony! I'm glad to hear that your interactions with our team have gone well. It's important to us to provide great service. Thanks, Gayla"
JACOB RAY
July 25, 2025
5
out of
5
rating by JACOB RAY
"This review is specifically for Ms. Linda; She is THE Best! I've been with her since 2021, while at FSU and from day one, she has treated me like her own family! She is always honest, kind, and a true expert with anything you need. I call specifically for her; even though I moved to Jax! GG's"
We responded:
"Hi Jacob - Thank you so much for your kind words. We love having Linda on the team, customer service is her top priority. I'm so glad she has taken care of all your needs. Please do not hesitate to reach out to us if you have any questions or concerns. Thanks! -Gayla"
Anadee Orrell
July 22, 2025
5
out of
5
rating by Anadee Orrell
"Rebecca was so helpful over the phone walking me through each step of setting up my policy and making sure I got a policy within my budget and needs. She was so remarkably kind and I would 100% recommend calling to get set up if you're uncertain on how to approach insurance!"
We responded:
"Hi Anadee! We know this process can be confusing, our goal is to walk you through the process and make it as easy as possible. I'm so happy to hear Rebecca did that for you! Please don't hesitate to reach out with any further questions or concerns. Thanks! - Gayla"
Ryan
July 19, 2025
5
out of
5
rating by Ryan
"Absolutely great customer service, great prices, very knowledgeable about policy information. I had an amazing experience, and that’s something that is usually not the case with insurance Agents. Thanks Kasey!! This is Justin by the way, you just signed me up!!"
We responded:
"Hi Justin! I'm over the moon to hear that Kasey took care of all your needs. Great customer service is so important to Kasey and our entire team. We are here for you, every step of the way. Please reach out if you have any questions. Thanks! - Gayla"
Mike M
July 17, 2025
5
out of
5
rating by Mike M
"Choose State Farm now, or pay later! The best insurance company in Florida by far. Fair, transparent and helpful. Ms. Rebecca Elliot always does an amazing job either assisting me directly or pointing me to the right direction to have any question or concern I have resolved. Dr. MW"
We responded:
"Hi Dr. MW, I'm very pleased to hear that Rebecca took care of all your needs. Your words are too kind! We are here for whatever you may need. Don't hesitate to reach out to us with any questions or concerns you may have. Thanks! -Gayla"
Carol White
July 17, 2025
5
out of
5
rating by Carol White
"Very pleasant and helpful. Asset to your company. Thank you"
We responded:
"Hi Carol! Thank you so much for your kind words about me & my team. Great customer service is extremely important to us. Please do not hesitate to reach out to us with any questions or concerns you may have. Thanks! - Gayla "
perriann martin
July 15, 2025
5
out of
5
rating by perriann martin
"Kasey was absolutely very helpful"
We responded:
"Hi Perriann! I'm so glad you had a good experience with Kasey, and that you found her helpful. If you need anything, or have any questions, please do not hesitate to reach out to us. Thank you! - Gayla"
SIRTERIA HENDERSON
July 15, 2025
5
out of
5
rating by SIRTERIA HENDERSON
"Today and received excellent customer service as we as when stop by the office to drop a payment. Casey Gillis answered all my questions about transferring my daughter from one car to another with ease and professionalism. Thanks Casey and the Gayla Parks team!"
We responded:
"Hi Sirteria! I'm so glad you stopped by today. Providing excellent customer service is top priority for Kasey. Please reach out to us if you or your family need any assistance. Thanks! - Gayla"