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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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PL Duncan

March 27, 2026

5  out of  5
rating by PL Duncan
"Ms Aanyah was very professional, helpful and answered all my questions."
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Chris Jiroudek

March 27, 2026

5  out of  5
rating by Chris Jiroudek
"Julian and aanyah are the best! Thank you both so much"
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Christy Trice

March 27, 2026

5  out of  5
rating by Christy Trice
"I needed to make some changes to my policy and Kasey was the best help! She was very thorough and a pleasure to work with."
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Donesha Cunningham

March 27, 2026

5  out of  5
rating by Donesha Cunningham
"Kasey was very nice and helpful during the call. Excellent customer service!"
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Sheryl Vicks

March 26, 2026

5  out of  5
rating by Sheryl Vicks
"Kellcey, provided excellent service and was very knowledgeable regarding life insurance. She was very helpful in helping me to sign the necessary documents electronically. Very professional and pleasant."
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Matline Ford

March 26, 2026

5  out of  5
rating by Matline Ford
"Very pleased with the information that Kasey provided with the clarification of vehicle renewal."
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Herman Simmons

March 25, 2026

5  out of  5
rating by Herman Simmons
"Kasey was very pleasant, and very knowledgeable, thank you Kasey for all your help, continue to be who you are. Outstanding young lady, goes out her way to help and solve any problem."
We responded:
"Thank you for the sweet feedback, Herman! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Jeff Butler

March 24, 2026

5  out of  5
rating by Jeff Butler
"Rebecca and jullian both have been great help to me and I am really just saying thanks."
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Rachel Bissell

March 24, 2026

5  out of  5
rating by Rachel Bissell
"I had a few things to discuss about my insurance. I spoke with Aanyah, and she was able to answer everything. I didn’t feel rushed or hurried at all. She was HONEST(which I appreciate most) and helpful. I appreciate the time that she took, and the answers she provided. Thank you for all your help!"
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nh Collins

March 23, 2026

5  out of  5
rating by nh Collins
"Very knowledgeable and professional in rproviding the service I needed."
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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David Keith

March 21, 2026

5  out of  5
rating by David Keith
"Spoke with Rebecca today concerning personal business. Questions I had were relayed to Rebecca and within 15 minutes she had my answers- not only listened to my concerns but went in depth with her answers and the why of the answers. Very professional. Low premiums are not always what counts, but good customer service always wins with me! Thanks, Rebecca."
We responded:
"Thank you for the sweet feedback, David! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Judi Befort

March 20, 2026

5  out of  5
rating by Judi Befort
"I do appreciate Linda Box for assisting me in review of my auto policies. Her knowledge and customer service is part of my decision in staying with State Farm Called again on 3/20/26 and spoke with Aanyah, lovely lady who explained the new combined policies process. So helpful! Gayla, as a former Customer Service Mgr I applaud the individuals of your staff for representing State Farm."
We responded:
"Thank you for the sweet feedback, Judi! I'm thrilled to hear you have had a positive experience working with Linda. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Dj Spanky

March 18, 2026

5  out of  5
rating by Dj Spanky
"Aaniya was very courteous and professional. She helped me clear up everything that was needed. She made sure that everything that I needed to know was clear before we end the call. Aaniya was very patient and realized that I had someone around me and DID NOT seem irritated to wait until the coast was clear to give her my card information. Thank you very much for your help. I don't really call the office now, but when I do I will make sure I ask for her."
We responded:
"Hi Dj! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Aanyah took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Dana Calloway

March 13, 2026

5  out of  5
rating by Dana Calloway
"Linda at Gayla Parks State Farm is absolutely amazing."
We responded:
"Hi Dana! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Linda took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Charles Chatman

March 10, 2026

5  out of  5
rating by Charles Chatman
"Kasey was very helpful! I had a great experience!!!"
We responded:
"Hi Charles! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Kasey took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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sai naren

March 9, 2026

5  out of  5
rating by sai naren
"I had a question about my billing amount and Kasey Auston provided excellent customer service. She clearly explained that the charge covered two months and made sure I understood everything. Very helpful and professional!"
We responded:
"Hey Sai! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Kasey took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Katika Jones

March 4, 2026

5  out of  5
rating by Katika Jones
"The staff here is so pleasant, professional, and informative. Aanyah and Bob are always really quick to respond, willing and ready to help. Not to mention they have the best rates! Highly recommend."
We responded:
"Hey Katika! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Aanyah & Bob took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Tonia D

March 4, 2026

5  out of  5
rating by Tonia D
"Kasey and Aanyah were GREAT!!!! The atmosphere there is WONDERDUL!! Customer service is Excellent!!! If your looking for a good insurance agency with great customer service, this is the place"
We responded:
"Hey Tonia! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Aanyah & Kasey took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Earle

March 4, 2026

5  out of  5
rating by Earle
"In search of new policies for home/auto we contacted State Farm to see if any of their plans would be beneficial to us. Company representative (agent) Taylor Bostick did an excellent job working with us in deciding what coverage would best suit our needs and within budget. She was professional, patient, and knowledgeable of her company's procedures. Comes recommended"
We responded:
"Hey Earle! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Taylor took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Margie Wade

February 25, 2026

5  out of  5
rating by Margie Wade
"Aanyan was kind and knowledgeable. She helped resolve the issue."
We responded:
"Hey Margie! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Aanyah took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Lorraine Hendley

February 25, 2026

5  out of  5
rating by Lorraine Hendley
"I have enjoyed the experience, very fun and friendly attitudes. Highly recommend"
We responded:
"Hey Lorraine! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that we took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Leah Nichols

February 25, 2026

5  out of  5
rating by Leah Nichols
"Perfect customer service from Kasey"
We responded:
"Hey Leah! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Kasey took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Ryan Dubberly

February 25, 2026

5  out of  5
rating by Ryan Dubberly
"Besides Daija being super nice and saving me $100 a month on my car insurance. What impressed me the most was I got a personal call from her and when I called back I reached her. Personally, I do not speak to any robots or computers. I always reached a person and she always has gotten back to me very quickly, usually when you deal with the insurance companies it feels very impersonal not with her. She makes you feel like family. She actually makes you feel like you didn't get ripped off. Usually when you walk away from an insurance company you feel like and get got done wrong but not with this wonderful lady. She saved me and my mother $100 a month. Thank you so much. I can't tell you how much we appreciate that, especially in a Time. Every dollar counts so much 💟"
We responded:
"Hey Ryan! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Daija took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Lynne Hartley

February 24, 2026

5  out of  5
rating by Lynne Hartley
"Rebecca Elliot was very helpful and friendly."
We responded:
"Hey Lynne! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Rebecca took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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JASON WHITTAKER

February 24, 2026

5  out of  5
rating by JASON WHITTAKER
"Rebecca is top-notch in customer service! Thorough without pressure, just the way it should be!"
We responded:
"Hey Jason! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Rebecca took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"