Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ajua burrs

Ajua burrs

November 15, 2024

5  out of  5
rating by Ajua burrs
"HI I have worked Ms. Kasey and Mr. James who have greatly assisted me in attaining life insurance with State Farm. I would love to give my five star review to State Farm. Much gratitude is warranted. Thank you Gayla Parks. :)"
We responded:
"Hi! I'm glad to hear that your interactions with James & Kasey have gone well. It's important to them both to provide great service. Thanks, Gayla"
Profile photo of Salem Vee

Salem Vee

November 14, 2024

5  out of  5
rating by Salem Vee
"All the agents are super helpful and knowledgeable. I've worked with Bob, Rebecca and Kasey on life, auto, and renter's insurance and they've gotten me great rates. I've had State Farm for 10 years and plan on keeping them for many more!"
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Bob, Rebecca, and Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of MARSHELLE MORELAND

MARSHELLE MORELAND

November 12, 2024

5  out of  5
rating by MARSHELLE MORELAND
"Such a pleasure to receive exceptional customer service from James Kuenzer and Kasey Gillis. I refuse to be the one who does not come back to appreciate them! Five star kindness, product knowledge, efficiency, and a little humor! What a blessing! The level of customer service is why even after moving away from the area just over five years ago, I still maintain my policies at Gayla Parks State Farm!"
We responded:
"Hi! I'm glad to hear that your interactions with James & Kasey have gone well. It's important to them both to provide great service. Thanks, Gayla"
Profile photo of Elaine Wesley

Elaine Wesley

November 7, 2024

5  out of  5
rating by Elaine Wesley
"Rebecca Elliott was courteous, helpful, and professional, and took extra time to figure out how to save me some money. I had a time-sensitive issue late in the day and she had me ready to go in no time. Great job. Thank you!"
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Shenycia Lora

Shenycia Lora

November 7, 2024

5  out of  5
rating by Shenycia Lora
"Rebecca was very nice and helpful! She took the time to make sure everything on my account was submitted and updated to ensure I was receiving all of my discounts."
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Ash Nic

Ash Nic

November 4, 2024

5  out of  5
rating by Ash Nic
"Linda B. gets an A++ from me! She was kind, professional, knowledgeable, explained everything in a way I could digest & was also, very helpful. She provided several options & let me know what was a necessity vs. what was not so essential and I really appreciated that since not everyone takes the time to explain things & answer your questions. If you get Linda, rest assured that you'll be well informed & she's also pretty funny! I've been with State Farm agent Gayla Parks since 2021 & they have always provided great service. Thank you for all of your help, Linda! You are AWESOME!!"
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Linda. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of shaun finch

shaun finch

October 31, 2024

5  out of  5
rating by shaun finch
"I was given detailed information and explanations regarding my insurance options to assist in making what I felt were the best options for my coverage. Kasey was extremely polite and pleasant throughout our interaction"
We responded:
"Hi! I'm glad to hear that your interactions with Kasey have gone well. It's important to her to provide great service. Thanks, Gayla"
Profile photo of Nakeshia Pinnock

Nakeshia Pinnock

October 30, 2024

5  out of  5
rating by Nakeshia Pinnock
"I was involved in a car accident on yesterday and was unable to get in contact with anyone over the phone yesterday when it took place but this morning Mrs. Rebecca went over and beyond to assist me and reassured me that everything would be handled and it was. She was kind, patient and just overall helpful in person and over the phone no matter what you need pertaining to your insurance policy. Thank you Rebecca for being you!!🩷"
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Dragns Flight

Dragns Flight

October 29, 2024

5  out of  5
rating by Dragns Flight
"Kasey Gillis was extremely helpful and sweet while helping me get my newly licensed son on our auto insurance. Always happy with State Farm!"
We responded:
"Hi! I'm glad to hear that your interactions with Kasey have gone well. It's important to her to provide great service. Thanks, Gayla"
Profile photo of Stacey Haye-Williams

Stacey Haye-Williams

October 28, 2024

5  out of  5
rating by Stacey Haye-Williams
"Linda is one of the best agents that State Farm has to offer. She is very knowledgeable of what she's doing. She listens and she pays attention to what being asked of her. She really gets the job done."
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Linda. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Stephanie Penney

Stephanie Penney

October 26, 2024

5  out of  5
rating by Stephanie Penney
"The agents are always very friendly professional and always handle all concerns and matters in a timely manner"
We responded:
"Hi! I'm glad to hear that your interactions with our team have gone well. It's important to us to provide great service. Thanks, Gayla"
Profile photo of Suzette Bryant

Suzette Bryant

October 25, 2024

5  out of  5
rating by Suzette Bryant
"I called State Farm and this wonderful "full of life", lady assisted me with a non-deductible claim, removing an item and adding a money saving benefit to my policy. Linda box was her name and I look forward to working with her in the future. Thanks Linda 😁 for your expertise, larger than life personality and your outstanding customer care. Be Safe and Enjoy every second of your life!"
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Linda. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Krystall

Krystall

October 25, 2024

5  out of  5
rating by Krystall
"100% recommend these amazing agents Kasey Bob and rebecca were all and Rebecca was super sweet they all were amazing so helpful kind and patient thanks again !!!"
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Kasey, Bob, and Rebecca! Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of James Kimball

James Kimball

October 24, 2024

5  out of  5
rating by James Kimball
"Rebecca is very helpful!"
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Emily Metzger

Emily Metzger

October 24, 2024

5  out of  5
rating by Emily Metzger
"I just renewed a renter's insurance policy for my daughter who attends FSU. I live in Texas and was very nervous about choosing a policy out of state, but I have had a good experience with Gayla Parks State Farm office. This year, Kasey helped process my renewal and has been so responsive, and friendly. She answered all my questions and made sure I had all the documentation I needed."
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Ambrish Dave

Ambrish Dave

October 23, 2024

5  out of  5
rating by Ambrish Dave
"Thanks a lot Bec. You were great help as always. Keep up great work you are doing."
We responded:
"Hi! I'm glad to hear that your interactions with our team have gone well. It's important to us to provide great service. Thanks, Gayla"
Profile photo of Crisstina Joubert

Crisstina Joubert

October 23, 2024

5  out of  5
rating by Crisstina Joubert
"Miss Gayla, Miss Rebecca and the entire State Farm team have been exceptionally helpful, supportive and patient in their many years of working with me and my family, I could not have asked for better service!"
We responded:
"Hi Crisstina! I'm glad to hear that your interactions with Rebecca have gone well. It's important to us to provide great service. Thanks, Gayla"
Profile photo of chris lee

chris lee

October 23, 2024

5  out of  5
rating by chris lee
"Kase and Rebecca where great I had lots of questions and they where very informative they both went out there way to get me the answers I was seeking. I will definitely ask for them again if I need help in the future."
We responded:
"Hi Chris! I'm glad to hear that your interactions with our team have gone well. It's important to us to provide great service. Thanks, Gayla"
Profile photo of shontia hatter

shontia hatter

October 17, 2024

5  out of  5
rating by shontia hatter
"When I tell you working with Linda has been everything, she make sure to go over and beyond to help me with any questions I have about my car insurance as well as me inquiring about life insurance. I enjoy speaking with her she’s always kind, positive, and very helpful!! Great experience!"
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Linda. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Momo Wilde

Momo Wilde

October 17, 2024

5  out of  5
rating by Momo Wilde
"James has assisted me a few times. Each time it has been an absolute delight- kindness, knowledge and sincerity. I am grateful to have the folks at Gayla Parks in my corner!"
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with James. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Tywan Simon

Tywan Simon

October 17, 2024

5  out of  5
rating by Tywan Simon
"Kasey Gillis GREAT JOB ON HELPING AND INFORMING ON INFORMATION"
We responded:
"Hi Tywan! I'm glad to hear that your interactions with Kasey have gone well. It's important to her to provide great service. Thanks, Gayla"
Profile photo of Katherine Varble

Katherine Varble

October 15, 2024

5  out of  5
rating by Katherine Varble
"I spent the last 30 minutes with James. He is phenomenal and knows insurance. Thank you."
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with James. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Anthony Kuhns

Anthony Kuhns

October 11, 2024

5  out of  5
rating by Anthony Kuhns
"Friendly, professional, and responsive!"
We responded:
"Hi Anthony! I'm glad to hear that your interactions with our team have gone well. It's important to us to provide great service. Thanks, Gayla"
Profile photo of Chrystle Pompey

Chrystle Pompey

October 11, 2024

3  out of  5
rating by Chrystle Pompey
"High then over rate with office staff makes you wonder if something can be wrong. Can't get a straight answer. Been with these people over 30 years...no compassion."
We responded:
"Hi Chrystle- Thank you for your review. I'm so sorry to hear you have had a bad experience with our office. It is never our intention to frustrate our customers. Please reach out to me so I can address your concerns. My email address is gayla@gaylaparks.com. You can also reach our office at 850-222-6208. Thank you again!"
Profile photo of Oakley Ward

Oakley Ward

October 9, 2024

5  out of  5
rating by Oakley Ward
"Kasey provided me with excellent customer service and answered all of my questions."
We responded:
"Hi Oakley! I'm glad to hear that your interactions with Kasey have gone well. It's important to her to provide great service. Thanks, Gayla"