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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kacie Antrobus

September 29, 2026

5  out of  5
rating by Kacie Antrobus
"I have been with this office for almost 9 years and love the fact that I can speak to a human when I call! Linda is an added joy and makes the conversation pleasurable like you are speaking to a close family/friend. Definitely recommend them for all insurance needs!"
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Ted Visser

September 29, 2026

5  out of  5
rating by Ted Visser
"Rebecca Elliott was a joy to work with over the phone. I help an elderly gentleman (85) renew his car insurance and he could not stop flirting with Rebecca. Rebecca was completely professional and brought a huge amount of laughter and joy to the elderly gentleman. She provided guidance to create an oline account to take care of premiums in the future but Mr. Mehmet wants to call Rebecca again!"
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Ashley Harper

September 29, 2026

5  out of  5
rating by Ashley Harper
"Kasey has great customer service, she answered all of my questions in a friendly manner. I would recommend her to anyone!"
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beverly millender

September 29, 2026

5  out of  5
rating by beverly millender
"Great job"
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Jeff Xanders

September 29, 2026

5  out of  5
rating by Jeff Xanders
"She solve a tech problem with my debit card very efficiently and in a very smart way"
We responded:
"Hey Jeff! So happy to hear that you were satisfied with your service. We are here every step of the way, little problems and big problems. Please reach out if you have any questions. Thanks! -Gayla"
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Vicki Lockamy

September 29, 2026

5  out of  5
rating by Vicki Lockamy
"Thank you Ms. Elliott for your prompt assistance."
We responded:
"Hi Vicki! So happy to hear that Rebecca provided prompt assistance. Please let me know if you have any questions or concerns. Thanks! - Gayla"
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Kimberly Lively

September 28, 2026

5  out of  5
rating by Kimberly Lively
"Kasey and Anaya are the best! But honestly, when I call into Gayla Parks location anyone I speak to is attentive, helpful, friendly, informed and supportive. Most recently I told Anaya what I needed and she worked hard to ensure that there was a win-win solution for me. She even called back to ensure I had All of the options and information needed. I am in Miami and I would not dare think of going to another SF agency."
We responded:
"Hi Kimberly! Thankful to hear that you have enjoyed working with Aanyah and Kasey both. Customer service is so important to them both. Please remember we are here to help, so reach out with any questions or concerns that may come up. Thank you! - Gayla"
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Sandashia Owens

September 27, 2026

5  out of  5
rating by Sandashia Owens
"Aanyah Kendrick provides the best customer service a client could ask for. She is professional, caring, and very passionate about what she does. Her dedication and positive attitude truly make a difference, and she goes above and beyond to ensure every client feels valued and well taken care of."
We responded:
"Hi Sandashia! Thank you for taking the time to leave us a review. I'm happy to hear that you found Aanyah to be professional, caring, and passionate. We are here for whatever questions you may have! Please do not hesitate to reach out. Thank you! -Gayla"
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Tamica Clark

September 25, 2026

5  out of  5
rating by Tamica Clark
"Anayah is a Great representation of great service and dedication of service."
We responded:
"Hey Tamica! Thank you so much for taking the time to leave us a review. Happy to hear that Aanyah provided great service to you. Please know we are here for whatever you need. Thanks! - Gayla"
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Jr Giddens

September 23, 2026

5  out of  5
rating by Jr Giddens
"Rebecca's service was outstanding and very much appreciated. She was able to answer all my questions and concerns."
We responded:
"Hi JR! Thank you so much for taking the time to leave us a review. Very happy to hear that you found Rebecca's service outstanding, and she answered all your questions. That is exactly why we are here. Please do not hesitate to reach out to us with any questions or concerns that may come up. Thank you! - Gayla"
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Sabrina Howell

September 22, 2026

5  out of  5
rating by Sabrina Howell
"Agent Daija was very detailed and knowledgeable as well as professional. We shared a few laughs as she helped me set up with 3 different policies. Thoroughly enjoyed the process and prices for insurance."
We responded:
"Hey Sabrina! Thank you so much for taking the time to leave us a review! Your kind words mean a lot to me and the entire team. Happy to hear that Daija was detailed and knowledgeable. It's always good to hear that you were able to share some laughs too! Thank you again! -Gayla"
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Dan Houston

September 21, 2026

5  out of  5
rating by Dan Houston
"Aanya was extremely nice and helpful!!!"
We responded:
"Hey Dan! Very happy to hear that Aanyah was nice and helpful. I appreciate you taking the time to leave us a review. Please let us know if you have any additional questions! Thank you so so much!! -Gayla"
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Shirley Paul

September 18, 2026

5  out of  5
rating by Shirley Paul
"Aanyah , was very helpful and patient with me and I really appreciate that, you don’t always find people that are willing to help."
We responded:
"Hi Shirley! Thank you so much for your kind words about Aanyah! I'm glad you found her patient and helpful. Please reach out to us if you have any questions or concerns. Thanks! - Gayla"
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Cynthia Keys

September 18, 2026

5  out of  5
rating by Cynthia Keys
"Working with the team at Gayla Parks office has always been an excellent experience. Today as always, working with Kasey was just another example of the people that works in Gayle's office, that care about the State Farm customer. Congratulations to Gayle for having a staff that takes the time to let customers know, that Gayle cares.

Thanks Kasey, you made my day. Keep the same enthusiasm, it works. Excellent!"
We responded:
"Hi Cynthia- Wow- thank you so much for the kind words and me and the team! Means so much to us. Please know we are here for you, so feel free to ask any questions you may have. Thanks again! -Gayla"
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Clayton McCall

September 18, 2026

5  out of  5
rating by Clayton McCall
"Linda called me to tell me about rebates and premium reduction. She was extremely friendly and did a great job be explaining details."
We responded:
"Hey Clayton! Love hearing that Linda was extremely friendly and explained everything to you. Please know we are here for you! Let us know if you have any questions or concerns. Thanks! - Gayla"
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vegito sword

September 15, 2026

5  out of  5
rating by vegito sword
"Kasey gave me such great service!"
We responded:
"Hi Vegito! Thanks for taking the time to leave us a review. Your kind words mean a lot to us. Happy to hear that Kasey provided you with great service. Please do not hesitate to reach out with any additional questions or concerns that may come up. Thanks!-Gayla"
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Yolanda Wells

September 9, 2026

5  out of  5
rating by Yolanda Wells
"They were very helpful and professional I am so happy with aanyah and Kasey is real grateful"
We responded:
"Hey Yolanda! Thank you so much for the kind words about Aanyah and Kasey. Please reach out to us if you have any questions or concerns. Thank you again for taking the time to leave us a 5 star review. - Gayla"
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David Iverson

September 9, 2026

5  out of  5
rating by David Iverson
"Aanyah and Kasey are the Best sells rep ever and this the best state farm agency ever"
We responded:
"Hey David! Thank you so much for the kind words about Aanyah and Kasey. Please reach out to us if you have any questions or concerns. Thank you again for taking the time to leave us a 5 star review. - Gayla"
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Emily Metzger

September 8, 2026

5  out of  5
rating by Emily Metzger
"090826--updating my review. Kasey helped me renew my policy and everything was great like last time!
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I just renewed a renter's insurance policy for my daughter who attends FSU. I live in Texas and was very nervous about choosing a policy out of state, but I have had a good experience with Gayla Parks State Farm office. This year, Kasey helped process my renewal and has been so responsive, and friendly. She answered all my questions and made sure I had all the documentation I needed."
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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william mccloud

September 7, 2026

5  out of  5
rating by william mccloud
"Aanyah Kendrick, did an exceptional job in helping me resolve an issue with my home owners insurance. She was professional, personable and very helpful. Exceptional customer service is so very rare today so I wanted to take a moment to point out that she is an expecptional example of what we should all expect but so seldom do today."
We responded:
"Hey William! So happy to hear that Aanyah did an exceptional job and helped you resolve your issue with your home owners insurance. Love that she was professional and personable too! We are here for whatever you need. Please reach out with any questions or concerns that you may have! - Gayla"
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Marcia H.

September 4, 2026

5  out of  5
rating by Marcia H.
"Daija she was very timely and professional, in no rush walked me through everything in a timely manner, love the way she works with me, I give her thumbs up."
We responded:
"Hey Marcia! Very happy to hear that Daija took care of all your needs. We know that it can be a lot so I'm glad she walked you through every step. Please reach out with any questions or concerns that may come up. Thanks! - Gayla"
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Mike Armstrong Armstrong

September 3, 2026

5  out of  5
rating by Mike Armstrong Armstrong
"Very helpful and professional....I called from out of state and Gayla was informative and able to assist me"
We responded:
"Hey Mike! Thank you so much for the kind words. Customer service is very important to me and the entire team. Please feel free to reach out to us with any questions or concerns that may come up. Thanks! -Gayla"
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Taylor Wellnitz

September 3, 2026

5  out of  5
rating by Taylor Wellnitz
"Rebecca Elliott was very professional and helpful. She expedited the process of my auto and home insurance incredibly fast and also ended up saving me hundreds of dollars a month. Thank you Rebecca!!!"
We responded:
"Hey Taylor! Thank you so much for the kind words. Customer service is very important to me and the entire team. Please feel free to reach out to us with any questions or concerns that may come up. Thanks! -Gayla"
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Benjamin Rogers

September 3, 2026

5  out of  5
rating by Benjamin Rogers
"I recently transferred my account to this office and made a call to be sure I had done everything correctly on the website. I was very impressed by Kasey's politeness and professionalism. She efficiently reviewed my account and answered a few questions I had and all within a few minutes."
We responded:
"Hey Benjamin! Thank you so much for the kind words. Customer service is very important to me and the entire team. Please feel free to reach out to us with any questions or concerns that may come up. Thanks! -Gayla"
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Marah

September 2, 2026

5  out of  5
rating by Marah
"I had such a great experience working with Gayla Parks! It’s honestly refreshing to work with someone who genuinely cares about their clients and makes something that can usually feel stressful so much easier. I really appreciate all of her help and would absolutely recommend them to anyone looking for a trustworthy and reliable insurance agent! ✨"
We responded:
"Hey Marah! Thank you so so much for the kind words, they really mean a lot to me and the entire team. We all genuinely do care about our customers and want to make the process as easy as possible for you. Please don't hesitate to reach out with any questions or concerns that you may have. Thanks! -Gayla"