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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Brown

Charles Brown

September 11, 2024

5  out of  5
rating by Charles Brown
"Thank you Rebecca Elliot for excellent service and support. I appreciate your professionalism, and that of the Gayla Parks State Farm Office!"
We responded:
"Thank you for the sweet feedback, Charles! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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diron brown

September 10, 2024

5  out of  5
rating by diron brown
"Kasey was prompt and helpful!"
We responded:
"Hi Diron! I'm glad to hear that your interactions with Kasey have gone well. It's important to her to provide great service. Thanks, Gayla"
Profile photo of Amari Davis

Amari Davis

September 6, 2024

5  out of  5
rating by Amari Davis
"Rebecca and Kasey have been a big help with my car insurance process. I am a new driver so everything is foreign to me, but they have made the process great."
We responded:
"Hi Amari! I'm glad to hear that your interactions with Rebecca & Kasey have gone well. It's important to them to provide great service. Thanks, Gayla"
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Rae Ann Bryan

September 5, 2024

5  out of  5
rating by Rae Ann Bryan
"I called State Farm today 9/5/24 and talked to Kacey about my upcoming auto insurance renewal. Now that I am 84 years old, my insurance coverage is rather high. Kacey was very patient and kind helping to answer a lot of questions I had. Now I can make some changes in my policy and feel comfortable about it. Thank you Kacey Gillis. You were awesome!! 🙏"
We responded:
"Hi Rae Ann! I'm glad to hear that your interactions with Kasey have gone well. It's important to her to provide great service. Thanks, Gayla"
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Bryce Turner

September 3, 2024

5  out of  5
rating by Bryce Turner
"Mrs. Gillis provided excellent customer service! She was attentive to my needs and made sure that all my questions were answered. I appreciate her continuous help along my process."
We responded:
"Hi Bryce! I'm glad to hear that your interactions with Kasey have gone well. It's important to her to provide great service. Thanks, Gayla"
Profile photo of William Hall

William Hall

August 30, 2024

5  out of  5
rating by William Hall
"Excellent service and great rates..Mrs.Rebecca was very nice and helpful.very knowledgeable in all the ways to get me the best policy for the bucks. Thank you for the assistance. It's very heart warming up find such caring in our world today.Thank you again."
We responded:
"Thank you for the sweet feedback, William! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Cheryl Feltman

August 30, 2024

5  out of  5
rating by Cheryl Feltman
"Very helpful! Thank you Kasey! Cheryl Feltman"
We responded:
"Thank you for the sweet feedback, Cheryl! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Craig Clampett

August 29, 2024

5  out of  5
rating by Craig Clampett
"Rebecca provided A+ service, and really goes the extra mile for her customers. Rebecca exhibits a friendly attitude as well, which is rare to find in today's business world. She and Kasey both, are a real pleasure to deal with."
We responded:
"Thank you for the sweet feedback, Craig! I'm thrilled to hear you have had a positive experience working with Rebecca & Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Roselle Gay Villanueva

Roselle Gay Villanueva

August 29, 2024

5  out of  5
rating by Roselle Gay Villanueva
"Gayla Parks and her team had been my agent for 2 years and I have been a well satisfied customer. They are very friendly and helpful whenever I have questions. They are also willing to give assistance in choosing options to lower my payments. Special mention to Kaley who assisted me in my inquiry, she was thorough and gave a good amount of time to answer my questions. That's just some reasons why I'm staying with them until now."
We responded:
"Thank you for the sweet feedback, Roselle! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Eniyah Franklin

August 29, 2024

5  out of  5
rating by Eniyah Franklin
"Kasey is an exceptional employee. She was very thorough in explaining each line item on my policy. No one has ever taken the time to help me understand my policy. She was very knowledgeable and was able to answer all of my questions. Great experience! Cora F."
We responded:
"Thank you for the sweet feedback! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Darice Richard

August 21, 2024

5  out of  5
rating by Darice Richard
"Mrs. Linda Box was a breath of fresh air in my time of need. She was fast and effective. I will definitely work with her again!!!"
We responded:
"Hi Darice! I'm glad to hear that your interactions with Linda have gone well. It's important to her to provide great service. Thanks, Gayla"
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Lynn croston

August 19, 2024

5  out of  5
rating by Lynn croston
"Rebecca was very helpful in helping me find ways to lower the cost of my insurance. Granted I wish it could be lower but you know LOL. But I will always appreciate the effort she put out on my phone call."
We responded:
"Thank you for the sweet feedback, Lynn! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Tenay Williams

Tenay Williams

August 14, 2024

5  out of  5
rating by Tenay Williams
"Attentive, pleasant, supportive, and reassuring are all the qualities I have recently had the pleasure of experiencing here at this agency! In my desperate time of need, due to an unexpected lapse in coverage of my auto policies, Gayla Parks’ office manager, Rebecca, managed to calm my anxiety and provide the necessary information I needed to assist in rectifying my situation. From reaching out to my former agent to directly contacting underwriters all while not even being my official representative! The advocacy in this office is unmatched! “Like a good neighbor, this agency was there!” (Pun intended)."
We responded:
"Thank you for the sweet feedback, Tenay! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Jules Neighbors

August 13, 2024

5  out of  5
rating by Jules Neighbors
"Absolute pleasure to talk to. Explained policy thoroughly and saved me money on my policy. No stone unturned and honest. Highly recommend"
We responded:
"Thank you for the sweet feedback, Jules! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of E Colin

E Colin

August 3, 2024

5  out of  5
rating by E Colin
"I have been a member of State Farm for well over 10 years. I have never been dissatisfied with Gayla Parks team. Kasey and James makes being a member very worth it. They go out of their way to fix any issue that arises if any. Thank you very much to Kasey and james for your great customer service and professionalism."
We responded:
"I'm glad to hear that your interactions with Kasey & James have gone well. It's important to them to provide great service. Thanks, Gayla"
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T Patterson

August 1, 2024

5  out of  5
rating by T Patterson
"Both Kasey and Bob have been great to me. They are both very knowledgeable in their departments, they both made me feel comfortable with my purchases, and both ensured I was getting the best price for my coverages. They went the extra mile for me and I appreciate their customer service and care as a whole."
We responded:
"Thank you so much for leaving so a heartfelt response. Linda is a treasure. Thanks, Gayla"
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Ethan Moore

July 31, 2024

5  out of  5
rating by Ethan Moore
"Kasey rocks! She provided exceptional service and made the call pleasant."
We responded:
"Ethan, welcome to our State Farm family. I'm glad to hear Linda provided you with great service. Don't forget her on Mother's Day. :)"
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Agnes Walden

July 30, 2024

5  out of  5
rating by Agnes Walden
"Ms. Gilles, was very very helpful and she explained everything in detail."
We responded:
"Thank you for the sweet feedback, Agnes! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Ronica Walker

Ronica Walker

July 29, 2024

5  out of  5
rating by Ronica Walker
"I contacted State Farms today and spoke with Kasey Gillis. Kasey was very professional and helpful with assisting me with changes to my policy. I appreciate her willingness to provide me with valuable information pertaining to my policy."
We responded:
"Thank you for the sweet feedback, Ronica! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Donna Cain

July 29, 2024

5  out of  5
rating by Donna Cain
"I still get a paper statement via mail. The reason? Because I get to go to the State Farm office & see Rebecca, office Mgr. She has a welcoming smile that immediately warms you. She has taken care of my insurance needs efficiently, for over 2 yrs, and I'm very happy with my monthly rate. Their office is next door to my residence, and it's convenient. State Farm is very blessed to have someone like Rebecca on their team. And her beautiful smile is the 1st thing you see when you go to their office. Makes my day better every time! Kudos Rebecca ♥️"
We responded:
"Thank you for the sweet feedback, Donna! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Soraya Smith

Soraya Smith

July 29, 2024

5  out of  5
rating by Soraya Smith
"I just want to say I love this venue. The staff Kasey, Janes and Rebecca. James worked diligently with me to get my whole life policy and feel comfortable with my monthly premium payments. Rebecca was very helpful in assisting me with pet insurance. Kasey is Laays smiling and a sweetheart. Ms. Parks team is not only friendly and professional but so knowledgable and helpful. They really made me comfortable and I didn't feel I was being pushed into purchasing a policy. Everyone greets you when you step into the office. Kudos to you all. Thank. you for having such an exquisite team. This the most pleasant atmosphere. Soraya Smith"
We responded:
"Thank you for the sweet feedback, Soraya! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Ashley Brinson

Ashley Brinson

July 29, 2024

5  out of  5
rating by Ashley Brinson
"Highly recommend! Quality of service is excellent and can always get in contact w/the branch to answer a question. Kasey, who’s assisted w/my car insurance is friendly and very knowledgeable!"
We responded:
"Thank you for the sweet feedback, Ashley! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Eduardo Gonzalez

Eduardo Gonzalez

July 29, 2024

5  out of  5
rating by Eduardo Gonzalez
"Kasey and James are amazing agents. They are so helpful, and always to listen to my issues. They are so patient, and they offer solutions that fit my budget."
We responded:
"Thank you for the sweet feedback, Eduardo! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Michelle

July 26, 2024

5  out of  5
rating by Michelle
"Rebecca Elliott has been very conscientious with getting back to me in a timely manner and thorough with answering all my questions. I appreciate all her help with assisting my daughter get renters insurance. Rebecca is dedicated and extremely knowledgeable."
We responded:
"Thank you for the sweet feedback, Michelle! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else she or I may assist you with. We are happy to help! - Gayla"
Profile photo of Karen Taylor

Karen Taylor

July 26, 2024

5  out of  5
rating by Karen Taylor
"Gayla Parks - State Farm insurance office in Tallahassee, Florida is truly amazing. My mom and I have been with them for over 7 years and have always received the best customer service and rates for any policy we ever purchased. I would also like to give a special thanks to Ms. Linda for all of her help, resources, & always going above and beyond to make sure that we receive the best customer service and assistance we can as policyholders. She is truly amazing. If you’re looking for any type of insurance. I would highly recommend Gayla Parks- State Farm in Tallahassee, Florida because "Like a good neighbor, State Farm is there"."
We responded:
"Thank you for the sweet feedback, Karen! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"