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State Farm® Insurance Agent Gayla Parks

4.6 out of 5 average rating (72 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Dale Peery

October 26, 2023

5  out of  5 rating by Dale Peery
"James Kuenzer is a Great Addition to State Farm in Tallahassee Fl. He solves problems Quickly! and stays on top of them till your 😊 happy, keeping you informed every step of the way. "VERY PLEASED TO HAVE HIM AS OUR AGENT ""

Patty Nix

October 24, 2023

5  out of  5 rating by Patty Nix
"Nice and helpful. Felt very personal and Linda was GREAT"

Chrystle Pompey

October 1, 2023

5  out of  5 rating by Chrystle Pompey
"CSR was very nice and competent."

Marcus André

September 14, 2023

5  out of  5 rating by Marcus André
"A big thank you to the team here! I've worked with Bob over the phone many times and he is super helpful and understanding. I've spoken with Gayla as well and she is also awesome! Friendly customer service and quick to answer questions!"

Michelle Motsko

August 24, 2023

5  out of  5 rating by Michelle Motsko
"In a world where customer service is truly a dying art, State Farm has just won me over. The representative with whom I spoke several times was James Kuenzer. His patience and genuine kindness took precedence over “just gaining a customer”. Therefore, he gained a client. Thank you James."

Ethan Moore

August 22, 2023

5  out of  5 rating by Ethan Moore
"Linda was very helpful and helped me get exactly what I needed. Felt like a mom figure more than anything which showed she really cared about me and my best interest. I was price shopping and she made me feel comfortable enough to settle down with State Farm."

Cynthia McReed

July 25, 2023

5  out of  5 rating by Cynthia McReed
"Ms. Linda at State Farm is Awesome! We have been treated so well since joining this insurance company and we are more than satisfied!"

Tiffany Bailey

July 6, 2023

1  out of  5 rating by Tiffany Bailey
"Laziest staff on the planet"

Lilbari_23 V

June 4, 2023

5  out of  5 rating by Lilbari_23 V
"Great place"

LaTonya Morris

June 2, 2023

5  out of  5 rating by LaTonya Morris
"Working with Ms. Linda Box continues to be an absolute pleasure! ☀️ She is a natural born people person and goes the extra mile to help her customers. Linda, I appreciate ALL you have done for my family and I!💐"

Bussaba Lotus

May 30, 2023

5  out of  5 rating by Bussaba Lotus
"Flexible, have rate for car parking in storage that some others don't have."

Reinus Panfilus Noel

May 22, 2023

5  out of  5 rating by Reinus Panfilus Noel
"Appreciate it so much for immediate response of my concern esp to ms Rebecca of State Farm, love u for that ma’aam🌹🇺🇸🇺🇸🇺🇸"

Deanthony Price

April 20, 2023

5  out of  5 rating by Deanthony Price
"Linda deserves a raised. I have never had a better customer service experience. She cares about her customers."

Martha Jackson

April 20, 2023

5  out of  5 rating by Martha Jackson
"Linda Box, at State Farm/Gayla Parks/Tallahassee, Fl, is absolutely the best! I have multiple products with this agency which requires me to contact the office regularly. I always ask to speak with Linda, as she does an exceptional job of listening to me, explaining my insurance options and brings resolution to my concern. Linda is friendly, knowledgeable and a tremendous asset to Agent Parks’ business and customers!"

Phyllis Gray-Ray

April 4, 2023

5  out of  5 rating by Phyllis Gray-Ray
"Matthew provided excellent and professional service to me with prompt attention to my request for assistance with my insurance needs. He is an exceptional employee with Gayla Parks State Farm Agency! I very highly recommend working with him and this agency!!"

Masoud Mardani

April 1, 2023

5  out of  5 rating by Masoud Mardani
"Matthew was helpful!"

Luis Dominguez

March 30, 2023

5  out of  5 rating by Luis Dominguez
"Great service and always ready to help. Matthew is the representative that helps me and is really knowledgeable and always have an answer for what you need."

liz graves

March 30, 2023

5  out of  5 rating by liz graves
"I have been with Gayla Parks State Farm for years. Matthew Grandchamp is great to work with!"

MJ Tumibay

March 20, 2023

1  out of  5 rating by MJ Tumibay
"What a useless third party company of state farm. They are useless in terms of providing quality services to customer. I followed up a million times to change the VIN number to my insurance plan and it went about more than 1 month before I fix it without there help. I called directly to state farm customer service and ask for a manager. The manager transferred me to a legit agent that fixed the issue. After a week, I cancel my insurance due to very poor customer service. Stay away from this money making useless company"

Five Brothers

March 7, 2023

5  out of  5 rating by Five Brothers
"Mathew was very courteous, friendly, helpful and efficient! All the right qualities to gain my investigation and comparison to use your company. Thanks, Ben"


March 3, 2023

5  out of  5 rating by JL
"My review is long overdue. 5+ stars goes to Rebecca Wise, who once again helped me with a billing error today. I have multiple policies w/ this office, and have made a few policy changes over past 2 yrs. In some cases these changes caused billing overlap and rate issues through underwriting. Rebecca has effectively resolved these issues for me Every Single Time. Whether it’s via email, phone or in person, Rebecca is polite, professional, & hands down provides the Best customer service! I completely trust her to handle any question or issue I come across. -Janet L."

Sherlon Rogers

March 2, 2023

5  out of  5 rating by Sherlon Rogers
"Great customer service from Matthew, but his co-workers James and Rebecca are very disrespectful and lack customer skills. If you ever need great customer service ask for Matthew. He is a true sweet heart and very knowledgeable"
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Scott Brown

February 9, 2023

5  out of  5 rating by Scott Brown
"Very helpful great knowledge everything went smoothly. Friendly staff quick to answer all questions. Thank you State Farm and gala parks.Bob Elliot was great help"

Denise Kearse

February 3, 2023

5  out of  5 rating by Denise Kearse
"Great customer service."

Sierra Helton

January 26, 2023

5  out of  5 rating by Sierra Helton
"Amazing customer service! Bob was so kind, very informative and State Farm gave me the best rate. Cheaper than my former provider while offering me even more perks and coverage than I had before! I’m so glad I switched and happy I got to do it through Gayla’s firm!"