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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Terry Brown

November 4, 2026

5 out of 5 rating by Terry Brown
"I really appreciated the professionalism that Ms.Kasey displayed, while helping me with my insurance policy."
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Pamela Graham

November 4, 2026

5 out of 5 rating by Pamela Graham
"I’m very satisfied with the kindness and help that Kasey provided for me. Thank you."
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kelsey morris

November 3, 2026

5 out of 5 rating by kelsey morris
"I love Rebecca Elliott! She's really nice and sweet. She is filled with knowledge, and she doesn't mind answering questions at all!"
We responded:
"Hey Kelsey! Thanks so much for taking the time to leave us a review. It really means more than you know. So glad you had a good experience with Rebecca, happy to hear that she was nice, sweet, and filled with knowledge. We are here for whatever questions or concerns that may come up. Thanks again! - Gayla"
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Dell Lumpkin

November 3, 2026

5 out of 5 rating by Dell Lumpkin
"State Farm you guys are the best especially my personal agent Mr. Bob Elliott very knowledgeable about the insurance industry he made picking my policy and this company my best choice from paying my policy to general information helping with the best coverage you are totally amazing to do business with make me feel like family keep up the awesome work Bob!!!!

Ms. Kasey Gillis you were such a sweetheart thanks for for your time and effort with assisting me another great State Farm agent you are amazing very knowledgeable as well thanks a million looking forward to you assisting me in the future by the way great personality as well"
We responded:
"Hi Dell! I'm glad to hear that your interactions with our team have gone well. It's important to us to provide great service. Thanks, Gayla"
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Mike Smithe

November 3, 2026

5 out of 5 rating by Mike Smithe
"The entire team is wonderful. They are very responsive and take the time to make sure everything is answered and you got what you needed. Linda Box helped me last and was very nice and helpful."
We responded:
"Hey Mike! Love to hear that you have had a great experience with the entire team. We take pride in our customer service and want to make sure you have every question answered. Thank you so much for your kind words. -Gayla"
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Dj Daniels

November 2, 2026

5 out of 5 rating by Dj Daniels
"Always great customer service support and I was pleased to receive awesome customer service from Ms. Kendrick . Keep up the great work 👍🏾🙂"
We responded:
"Hey DJ! Thank you for taking the time to leave us a review. Your kind words about our team mean a lot to us. Please know we are here to help, so don't hesitate to reach out to us. Thanks again!- Gayla"
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Gregory Holcomb

October 30, 2026

5 out of 5 rating by Gregory Holcomb
"Daija Laing answered any and all questions I had about homeowners insurance on a new build and responded quickly. Would definitely recommend."
We responded:
"Hey Gregory! Thank you for your kind words about Daija. Please know we are here for you every step of the way. Don't hesitate if you have any questions or concerns that may come up. Thanks! -Gayla"
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Chiquita Parrish

October 29, 2026

5 out of 5 rating by Chiquita Parrish
"Aanyah Kendrick- Customer Service
Always welcoming, professional, and she remembered my name; which is a plus my book."
We responded:
"Hey Chiquita! Very happy to hear that Aanyah was welcoming and professional. We are here to answers any questions you may have and will always remember your name! Thank you! - Gayla"
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Mason Brody-Lewis

October 29, 2026

5 out of 5 rating by Mason Brody-Lewis
"I just recently moved from New York to Florida and it's my first time living alone. I didn't know what to do but one of the things that was required was Automobile and Renter's Insurance. After getting a quote online, Ms. Linda Box came to the rescue. Not only did she help me out but she made me feel safe and comfortable while answering my questions that some would find slow to ask. I highly recommend her service and we need more people like her in the world."
We responded:
"Hey Mason! Congratulations on your big move to Florida! So happy to hear that Linda came to your rescue and got you taken care of. Please remember to reach out to us with any questions or concerns that may come up. Thanks so much! -Gayla"
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Sylvia Roberts

October 28, 2026

5 out of 5 rating by Sylvia Roberts
"Linda Box is truly amazing! I was referred to her by a friend, and I’m so grateful I had the opportunity to work with her. From the very beginning, she was engaging, attentive, and genuinely interested in understanding my family’s needs. She took the time to explain everything clearly and made sure I fully understood the information presented, which made the entire experience comfortable and reassuring.

I highly recommend Linda Box to anyone looking for an insurance agent who genuinely cares about her clients and takes the time to find the right coverage for their needs. If you want someone who is knowledgeable, patient, and truly committed to helping you and your family, Linda Box is the person to contact!"
We responded:
"Hey Sylvia! So happy that your friend referred you to Linda and that everything went so well. Please remember we are here every step of the way, so do not hesitate to reach out if you have any questions or concerns. Thank you! - Gayla"
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April Lanier

October 28, 2026

5 out of 5 rating by April Lanier
"I would like to bragg on Linda Box. She is an amazing insurance agent with a lovely personality that truly sets her apart! She is always patient, kind, and willing to take the time to explain my options and make recommendations that best fit my needs. Her warm, friendly approach makes every interaction a pleasant experience, and I never feel rushed or pressured. Her personality and the way she treats people are the very reasons I have recommended several people to her. I believe great customer service goes beyond knowing your job; it’s about making people feel comfortable, valued, and cared for. She does exactly that! I truly appreciate her and the excellent service she continues to provide."
We responded:
"Hey April! Thank you for taking the time to brag on our Linda! It means so much to us. I'm happy to hear that you found her patient, kind, and you did not feel rushed or pressured during the process. Please reach out to her. or anyone on the team if you have any questions or concerns. Thanks!- Gayla"
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Currie Leggoe

October 26, 2026

5 out of 5 rating by Currie Leggoe
"I always have a good experience when talking with the folks who work at Gayla Parks office and today was no different. Thankyou Daija and Rebecca! I appreciate the kindness and support."
We responded:
"Hi Currie! Thank you for the kind words about Daija and Rebecca. The Team and I really appreciate you taking the time to leave us a review. Customer service is a top priority for us. Please do not hesitate to reach out to us if you have any questions or concerns. Thanks again! -Gayla"
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Kaylie Hearn

October 23, 2026

5 out of 5 rating by Kaylie Hearn
"I recently switched agents, and I couldn't be happier. Julian and Kasey are incredibly helpful and very very kind, and also helped me save money (even though I only switched from another State Farm agent)"
We responded:
"Hey Kaylie! Thanks so much for taking the time to leave us a review. So happy to hear that you are happy with the switch!! Please know we are here every step of the way. Please don't hesitate to reach out if you have any questions or concerns. Thank you! - Gayla"
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GR

October 23, 2026

5 out of 5 rating by GR
"Friendly people providing great service. 👍"
We responded:
"Hey GR! Thank you for taking the time to leave us a 5 star review. It means a lot to us. Please know we are here for you, and are happy to answer any questions that you may have. Thanks again! - Gayla"
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Dorothy Barnett

October 23, 2026

5 out of 5 rating by Dorothy Barnett
"Kasey was very helpful n always so plesant to speak with. Always makes sure if i have anything more that i need help with."
We responded:
"Hey Dorothy! Thank you so much for taking the time to leave us a 5 star review! We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Gia Tate

October 22, 2026

5 out of 5 rating by Gia Tate
"I had the pleasure of speaking with Ms. Linda Box, and she was so helpful in the whole process of choosing the appropriate insurance for my business. She was patient and very knowledgeable about all of my questions and concerns. I chose State Farm again because of the great customer service!"
We responded:
"Hey Gia! Thank you for taking the time to leave us a 5 star review! I really appreciate it, so does the whole team. Very happy to hear that Linda was helpful during the whole process. We are here for you every step of the way. Please do not hesitate to reach out with any questions or concerns that may come up. Thanks! -Gayla"
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Marli Burton

October 22, 2026

5 out of 5 rating by Marli Burton
"Kasey Austin was very helpful in answering my questions. Very knowledgeable!"
We responded:
"Hey Marli! Thank you for the kind words about Kasey. Customer service is her top priority. Happy to hear that she took care of all your needs. Please reach out if you have any additional questions. Thanks! - Gayla"
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Maxine Petty

October 22, 2026

5 out of 5 rating by Maxine Petty
"I spoke with Miss. Kasey, this morning and she was very helpful and informative. Miss. Kasey, is very professional and patiently explained in detail what I was inquiring about."
We responded:
"Hey Maxine!! So thrilled to hear that Kasey was helpful and informative. Professionalism is extremely important to her. Thank you for taking the time to leave us a review. Please reach out with any questions or concerns that may come up. Thanks! -Gayla"
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Anita Favors Thompson

October 21, 2026

5 out of 5 rating by Anita Favors Thompson
"Annyah was so pleasant, patient and helpful. Her professional demeanor and customer service talents are highly appreciated."
We responded:
"Hey Anita! Thank you so much for the kind words about Aanyah. Happy to hear that she was pleasant, patient, and helpful. Don't hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Orlando Neal

October 21, 2026

5 out of 5 rating by Orlando Neal
"Everyone has been helpful but Rebecca was extremely helpful and knowledgeable about the insurance I was looking for. Very professional. Highly recommend. Rebecca, Kasey and Aanyah make a great team."
We responded:
"Hey Orlando! Very happy to hear that the entire team was helpful, but especially Rebecca. Customer service is very important to her, so she will be happy to hear this. Please let us know if you have any questions or concerns. Thanks! - Gayla"
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Julia Bari

October 21, 2026

5 out of 5 rating by Julia Bari
"Linda made switching my auto insurance so easy! She was responsive, explained options clearly, and found me great coverage at a better rate. I appreciated how patient and friendly she was throughout the process. Highly recommend Linda to anyone looking for an agent who truly takes care of her clients!"
We responded:
"Hey Julia! Thank you so much for the kind words about Linda. Customer service is very important to her & the entire team. I'm glad she was responsive, explained things clearly, and found you great coverage. Remember, we are here every step of the way. Thanks! -Gayla"
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Kimball Thomas

October 20, 2026

5 out of 5 rating by Kimball Thomas
"Rebecca was very helpful and professional."
We responded:
"Hi Kimball! Thank you for taking the time to leave us a review. Reviews truly mean a lot to us. Very happy to hear that Rebecca was helpful and professional with you! Please let us know if you have any questions. Thanks again! - Gayla"
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T Williams

October 19, 2026

5 out of 5 rating by T Williams
"I called in to resolve a billing issue and was assisted by Kasey, who provided great customer service. She was very helpful in getting the matter resolved, and I truly appreciate her professionalism and assistance."
We responded:
"Hi T! Thank you for taking the time to leave us a 5 star review. I appreciate you taking the time to do so. Glad to hear that Kasey was able to provide great customer service and resolve your billing issue. Please reach out with any questions or concerns that may come up. Thanks again! - Gayla"
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Trip McGehee

October 19, 2026

5 out of 5 rating by Trip McGehee
"Linda Box is the most helpful person I have ever had the pleasure of dealing with. She is 100% genuine and always in your corner. From moving to Florida, to moving out of Florida, Linda has been so kind, knowledgeable, and makes my life so much easier. I highly recommend her to anyone and everyone! I’d give her 6 stars if I could."
We responded:
"Hey Trip! This review is awesome! And Linda will be so happy to hear she helped you with all the changes. We are here every step of the way to help. Please don't hesitate to reach out if you have any questions or concerns. Thanks! - Gayla"
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Pat Harvey

October 19, 2026

5 out of 5 rating by Pat Harvey
"my agent today was Kasey .She was Great and very Helpful.Thank you for making this very easy. thank you for your patience. A job well done."
We responded:
"Hey Pat! Thank you for taking the time to leave us a review. Happy to hear that Kasey took care of all your needs. Please reach out to Kasey, or anyone on the team if you have any questions. Thanks! -Gayla"