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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Desirée Nero

Desirée Nero

May 12, 2025

5  out of  5
rating by Desirée Nero
"Linda is AMAZING!!! She is just a busy of sunshine, and can definitely turn a frown upside down!!! She is so knowledgeable and professional! I have been with State Farm for the last five years and if anything ever goes wrong, they do everything possible to make it right! Sommer has always been helpful as well!!! She is so sweet, smart, helpful and very responsive!"
We responded:
"Hi Desiree- I'm so happy to hear that Linda took care of all your needs. I love that she turned your frown upside down! Also happy that Sommer was helpful as well. Please reach out to us if you need anything at all. Thanks - Gayla"
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paul mckay

May 9, 2025

5  out of  5
rating by paul mckay
"Linda was a pleasure to work with. She took her time to explain the pros and cons of not having the various types of insurance to a novice like me. The process was very simple and my questions were satisfactorily answered. Wonderful lady!"
We responded:
"Hi Paul! So happy to hear that Linda took time to explain everything to you. We want the process to be process for you. Please do not hesitate to reach out to us with any questions or concerns you may have. - Gayla"
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Kathy Sayre

May 8, 2025

5  out of  5
rating by Kathy Sayre
"I just spoke to Rebecca regarding my homeowners renewal and she explained a couple of the things I had questions about so I feel much better after our conversation."
We responded:
"Hi Kathy! I'm so glad that Rebecca answered your questions and brought some peace of mind. We are here for whatever you may need. Please do not hesitate to reach out if you have any questions or concerns. Thanks!"
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John Daniels

May 8, 2025

5  out of  5
rating by John Daniels
"Excellent customer support"
We responded:
"Hey John! So happy to hear that my team provided excellent customer service. It is very important to us to help all of our customers and answers all questions and concerns. You know we are here if you need anything. Thanks!"
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Jane Conn

May 7, 2025

5  out of  5
rating by Jane Conn
"Just got off the phone with Kasey Gillis. What an amazing personality and so professional and knowledgeable along with it. I recently changed to Gayla Parks office and am so glad I did. Kasey quickly and easily cleared up a bit of a mess I made with my policies. Well done! In addition...May 7, 2025 Sommer Laws quickly and expeditiously handled the need for a policy on a quick auto purchase. So refreshing to deal with a company that truly practices customer service! Good job Sommer!"
We responded:
"Thank you for the great review, Jane! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Anashay Wright

May 6, 2025

5  out of  5
rating by Anashay Wright
"Rebecca is absolutely amazing! I was frustrated from an issue I’d been dealing with for months. Right when I was at my breaking point, I was introduced to Rebecca. Now I’m a State Farm family member for life! -Dr Wright"
We responded:
"Hi Dr. Wright! Thank you so much for your positive feedback. Customer service is so important to Rebecca. We are here for whatever you may need. Please do not hesitate to reach out to us with any questions or concerns. Thank you! - Gayla"
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Gabriel Family

May 5, 2025

5  out of  5
rating by Gabriel Family
"This is the most professional insurance company I have experienced. I meet Linda Kacey and Rebecca and they really make you feel like family. They will make sure all of your insurance worries are well taken care of . I recommend all family and friends to give this office a try for all your insurance needs you want be disappointed."
We responded:
"Hi Gabriel- Thank you so much for your kind words about Linda, Kasey, and Rebecca. Customer Service is so important to them. I love to hear how they took care of all your needs. Thank you for your kind words and A+ review. - Gayla"
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Glenna McManigell

May 1, 2025

5  out of  5
rating by Glenna McManigell
"I was impressed with the help I received from Rebecca Elliott in obtaining Renter Insurance policy to bundle with my Auto policy. Thank you Ms Elliott"
We responded:
"Hi Glenna! I'm so happy to hear that you were pleased with Rebecca. We are here for whatever you may need, and are happy to help. Thank you! - Gayla"
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Larahn Floyd

April 28, 2025

5  out of  5
rating by Larahn Floyd
"MS REBECCA AND MS SUMMER ARE SIMPLY THE BEST!!! THE BEST CUSTOMER SERVICE I EVER HAD!!! I WOULD GIVE THESES LADIES TOP OF 100 OUT OF 100 😁💯💯💯💯💯💯 THANK YOU LADIES FOR A PHENOMENAL CUSTOMER SERVICE EVER 💖💖 💋💋💋🥰🥰🥰🥰❤️😍😍😘😘😘😘😘😘 SIMPLY THE BEST CUSTOMER SERVICE EVER!!!!"
We responded:
"Hi Larahn! I'm so glad to hear that Rebecca and Sommer helped you with everything you needed. Thank you so much for your review and high praise! We are here if you have any questions or concerns. Thanks! - Gayla"
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Ingrid Gallimore

April 28, 2025

5  out of  5
rating by Ingrid Gallimore
"Kacie is awesome, easy to talk to, answered all my questions."
We responded:
"Hi Ingrid! I love to hear that Kasey answered all your questions and took care of all your needs. She is a great asset to our team. Please feel free to reach out if you need anything at all. Thanks! - Gayla!"
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WJ Watson

April 28, 2025

5  out of  5
rating by WJ Watson
"I did not know insurance conversations could actually be fun until I spoke to Linda. She explained things in such a way even a child could understand. When we get ready to move forward she is definitely who I am calling."
We responded:
"Thank you for the great review, Linda! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
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Vickie Townsend

April 27, 2025

5  out of  5
rating by Vickie Townsend
"Rebecca Elliott is amazing, great customer service. Please visit the office of Gayla Parks her staff is amazing ❤️"
We responded:
"Hey Vickie! Rebecca is such a valuable team member in our office. I'm glad to hear that she took care of your needs. We are here if you have any questions or concerns. Thank you! - Gayla"
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christina fore-rivas

April 25, 2025

5  out of  5
rating by christina fore-rivas
"Thank you so much Rebecca and Linda for taking time and reviewing all my policy's. I appreciate you making sure that I had the policies that work best for my family and I."
We responded:
"Hi Christina! I'm so glad to hear that Rebecca & Linda took the time to review all your policies and make sure you and your family are taken care of! We are here for you guys. Please do not hesitate to reach to us if you have any questions or concerns. Thanks!"
Profile photo of Ashley Hinton

Ashley Hinton

April 23, 2025

5  out of  5
rating by Ashley Hinton
"I would like to Thank Ms. Linda Box for her assistance with getting my daughter and I life insurance. She was professional and knowledgeable. Addressed all my concerns and answered all my questions. Her customer service was amazing! She was kind and I absolutely loved her sense of humor. I highly recommend speaking to Ms. Linda for all your insurance needs. Thank you again!"
We responded:
"Hi Ashley! I'm SO glad to hear that Linda helped you & your daughter with your life insurance needs. Customer service is so important to Linda and our entire team. Thank you so much for your kind words. Please do not hesitate to reach out if you have any questions or concerns! Thanks - Gayla"
Profile photo of Robert Wells

Robert Wells

April 17, 2025

5  out of  5
rating by Robert Wells
"Linda Box did a great job for me this morning. Seamless transfer of coverage on my new truck. Great job and always so cheerful!"
We responded:
"Hi Robert! So glad to hear you had a great experience with Linda. Customer Care is very important to us. Congratulations on your new truck! Please do not hesitate to reach out to us if you have any questions or concerns. Thanks!"
Profile photo of Tieondra Atkins

Tieondra Atkins

April 15, 2025

5  out of  5
rating by Tieondra Atkins
"Kasey Gillis assisting me with replacing a second vehicle on my policy. She was knowledgeable and offering me several programs for financial security and help save on premiums. Thank you Kasey."
We responded:
"Hi Tieondra! I love to hear that Kasey was so helpful. Customer service is so important to her. Thanks. - Gayla"
Profile photo of Zachary Ansley (Zach)

Zachary Ansley (Zach)

April 12, 2025

5  out of  5
rating by Zachary Ansley (Zach)
"REBEKAH was very Professional and knowledgeable regarding her craft. She embodied the spirit of Cooperation and kindness. It has been said that patience is a virtue. By that measure, she is a virtuous woman. I Felt valued as A customer thanks to her."
We responded:
"Hi Zach! I'm happy to hear that Rebecca took care of you all your needs. I love to hear that you feel valued, because you are valued! If you need anything at all, please do not hesitate to reach out to us. Thanks. - Gayla!"
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Jim Freeman

April 11, 2025

5  out of  5
rating by Jim Freeman
"Very personable and highly professional. Pleasure to work with."
We responded:
"Hi Jim! I'm so glad our team took such good care of you. If you have any questions or concerns, please do not hesitate to reach out. Thanks - Gayla"
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Cheryl Bouyer

April 10, 2025

5  out of  5
rating by Cheryl Bouyer
"Walking into the State Farm office of Gayle Parks you will be greeted by Kasey Gillis, Customer Service Representative, who exemplifies stellar professionalism. Thank you, Ms. Gillis, for services you rendered."
We responded:
"Hi Cheryl! I'm so happy to hear that Kasey took such good care of you! I love to hear that she provides stellar professionalism. If you need anything, please do not hesitate to reach out. Thank you! - Gayla"
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Jamie Kaiser

April 6, 2025

5  out of  5
rating by Jamie Kaiser
"I been with State Farm for several years. Recently moved to Florida and needed car insurance. I decided to stay with State Farm so glad I did the representative Casey was very informative, patient and professional. She answered all my questions and concerns. It was a very smooth experience switching over to Florida. Thankyou Casey and Sate Farm."
We responded:
"Hi Jamie! Welcome to Florida! I'm glad to hear that Kasey took care of all of your needs and made the transition super smooth. Please do not hesitate to reach out if you have any questions or concerns. Thanks! -Gayla"
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Shaun Segura

April 5, 2025

5  out of  5
rating by Shaun Segura
"It’s was a pleasure and most satisfying experience Ms. Linda Box provided today helping resolve all My insurance concerns patiently and knowledgeable of My options and in a timely manner Thank You for amazing customer service"
We responded:
"Hi Shaun! I'm so happy to hear that Linda resolved all your concerns. And she handled it in a timely manner. If you need anything at all, please do not hesitate to reach out. Thanks!"
Profile photo of Carla Galvin

Carla Galvin

April 4, 2025

5  out of  5
rating by Carla Galvin
"Rebecca was a great help the last couple of days trying to figure out what was going on with my payment. She is a constant professional and eager to help where she can. Top notch customer service!"
We responded:
"Hey Carla! So happy to hear that Rebecca was able to figure out your payment issue. I love that she has provided you with top notch customer service. Please let me know if you have any questions or concerns. -Gayla "
Profile photo of Jamie Henry

Jamie Henry

April 3, 2025

5  out of  5
rating by Jamie Henry
"Rebecca Elliott and Mrs. Linda at Gayla Parks branch are always ready to help me when I have a question. These ladies are very knowledgeable about all types of insurance and that is appreciated. Thank you!"
We responded:
"Hi Jamie! So happy to hear that both Rebecca and Linda have helped you with all your needs. Customer service is very important to them. If you have any questions or concerns, please do not hesitate to reach out. Thanks!"
Profile photo of Jonathan Yon

Jonathan Yon

April 3, 2025

5  out of  5
rating by Jonathan Yon
"Kasey G. Provided much needed help for my insurance policies. I would definitely suggest her services there at State Farm."
We responded:
"Hi Jonathan! I love to hear that Kasey is providing such good customer service. If you have any questions, please feel free to reach out. Thanks!"
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Jameil Alford

March 31, 2025

5  out of  5
rating by Jameil Alford
"Kasey and Rebecca were a great help and highly recommend talking with them. Thanks so much for your help. I look forward to keep working with you ladies."
We responded:
"I'm so glad to hear that Kasey & Rebecca were so helpful. Customer service is very important to them. If you need anything at all, feel free to reach out! Thanks! "